Contact Doublestar

Get in touch with our expert support team - We're here to help you 24/7

Visit Our Platform →

🎮 Play Games 💰 Claim Bonus 📱 Download App

Send Us a Message

Have a specific question or need detailed assistance? Fill out our contact form and we'll get back to you within 24 hours. For immediate assistance, you can also visit our games section or check our latest blog posts for helpful guides.

Frequently Asked Questions

Find answers to common questions about Doublestar services and offerings.

Account & Registration
How do I create an account on Doublestar?
To create an account on Doublestar, visit our website and click on the 'Register' button. Fill in the required information, including your email address and a secure password. Once completed, verify your email to activate your account and start enjoying our slot games tailored for players in Pakistan.
What documents do I need to register?
When registering on Doublestar, you will need to provide a valid email address and create a strong password. Additionally, you may be asked to verify your identity with a government-issued ID to comply with local regulations in Pakistan, ensuring a safe gaming experience.
Can I have multiple accounts on Doublestar?
No, Doublestar's policy allows only one account per player. This rule is in place to prevent fraud and ensure fair play in our slot games. If you're having issues accessing your account, please reach out to our support team for assistance.
How can I update my account information?
To update your account information on Doublestar, log in to your account and navigate to the 'Profile' section. Here, you can change your personal details, including email and password. For further help, you can contact our support team.
Deposits & Payments
What payment methods are supported by Doublestar?
Doublestar offers a variety of payment methods to facilitate deposits for players in Pakistan. These include local bank transfers, credit cards, and popular e-wallets. For a full list of accepted payment methods, check our payments page or contact support.
Is there a minimum deposit amount?
Yes, the minimum deposit amount on Doublestar is set to accommodate all players. In Pakistan, this amount is typically around PKR 100. Be sure to check the payment page for the specific limits related to different payment methods.
Are there any fees for deposits?
Doublestar does not charge any fees for deposits made into your account. However, certain payment methods might have their own processing fees. For more detailed information, please refer to the payment method details provided on our website.
How long does it take for a deposit to reflect in my account?
Deposits on Doublestar are typically processed instantly, allowing you to dive into your favorite slot games without delay. In some cases, especially with bank transfers, it may take longer. If you experience any issues, please contact our support team for help.
Withdrawals & Cashouts
How can I withdraw my winnings from Doublestar?
Withdrawing your winnings at Doublestar is straightforward. Go to the 'Withdraw' section in your account, choose your preferred payment method, and enter the amount you'd like to cash out. Ensure your account is verified to avoid delays.
What is the minimum withdrawal amount?
The minimum withdrawal amount on Doublestar is PKR 200. This ensures that all players in Pakistan can enjoy their winnings without being restricted. Please check our website for any updates on withdrawal policies.
How long does it take to process a withdrawal?
Withdrawals at Doublestar are generally processed within 24 to 48 hours. However, processing times may vary based on the payment method and any additional verification required. For more information on your withdrawal status, feel free to contact our support.
Are there any fees for withdrawals?
Doublestar does not charge any fees for withdrawing funds. However, please be aware that some payment providers might impose their own charges. It’s recommended to review the specific terms and conditions of your chosen payment method for clarity.
Games & Gameplay
What types of slot games are available on Doublestar?
Doublestar offers a wide range of slot games, from classic fruit machines to modern video slots with amazing graphics. Our selection includes titles from top game providers like Novomatic and Pragmatic Play, catering to all player preferences in Pakistan.
Can I play games for free on Doublestar?
Yes, Doublestar provides a demo mode for many of our slot games, allowing you to play for free. This is perfect for new players in Pakistan who want to familiarize themselves with the games before wagering real money.
How do I know which games are popular?
Doublestar features a 'Popular Games' section where you can find the most played slot games among our users. This section is regularly updated to reflect trends and player preferences in Pakistan, helping you choose your next gaming adventure.
Are there any live dealer games available?
Currently, Doublestar focuses primarily on slot games and does not offer live dealer games. We aim to provide high-quality slot entertainment with various exciting themes and features, tailored for players in the Pakistani market.
Bonuses & Promotions
What types of bonuses does Doublestar offer?
Doublestar provides a range of attractive bonuses, including welcome bonuses, daily bonuses, and free spins. These promotions enhance your gaming experience and increase your chances of winning while you enjoy our slot games in Pakistan.
How can I claim a bonus on Doublestar?
To claim a bonus at Doublestar, simply register for an account, and the available promotions will be listed in your account dashboard. Make sure to follow the specific terms and conditions associated with each bonus to maximize your benefits.
Are there wagering requirements for bonuses?
Yes, bonuses on Doublestar come with wagering requirements that must be met before you can withdraw any winnings earned from them. This ensures fair play and is standard practice in the online gaming industry. Please refer to our terms for the specifics.
Do you have any loyalty programs or tournaments?
Doublestar hosts exciting tournaments and has a loyalty program designed to reward our loyal players in Pakistan. Participating in tournaments can earn you additional prizes and enhance your gaming experience further. Stay tuned for updates on our promotions page.
Security & Safety
Is my personal information safe with Doublestar?
Yes, Doublestar takes the security of your personal information seriously. We employ robust encryption technologies and strict data protection policies, ensuring your details remain confidential and secure while playing our slot games.
What measures does Doublestar take to promote responsible gaming?
Doublestar is committed to promoting responsible gaming among our players in Pakistan. We provide tools to help manage your gaming activity, including deposit limits, self-exclusion options, and access to support resources to ensure a safe experience.
Are my transactions secure on Doublestar?
Absolutely! Doublestar uses state-of-the-art security measures for all transactions, including SSL encryption, to protect your financial information. You can enjoy playing our slot games with peace of mind knowing your payments are secure.
How can I contact support if I have security concerns?
If you have any security concerns, reach out to our dedicated support team at Doublestar. You can contact us through our help section on the website, and we will promptly assist you with any questions you may have.
Mobile Gaming
Can I play Doublestar games on my mobile device?
Yes, Doublestar is fully optimized for mobile gaming. You can access a wide selection of slot games on your smartphone or tablet, making it easy for players in Pakistan to enjoy gaming on the go. Simply visit our website using your mobile browser.
Is there a Doublestar mobile app available?
Doublestar offers a user-friendly mobile app that can be downloaded directly from our website. The app provides a seamless gaming experience, allowing you to enjoy your favorite slot games anytime, anywhere within Pakistan.
Are all games available on the mobile platform?
Most of our slot games at Doublestar are available on the mobile platform, ensuring that you can enjoy your favorite titles. However, some features may differ slightly from the desktop version for optimal user experience. Check our mobile games section for details.
Do mobile players receive the same bonuses as desktop players?
Yes, Doublestar offers the same bonuses and promotions to both mobile and desktop users. Whether you're playing slot games on your phone or computer in Pakistan, you can take advantage of our exciting offers equally.
VIP Program & Benefits
How can I join the VIP program at Doublestar?
Players are automatically considered for the VIP program at Doublestar based on their activity and gaming behavior. If you play slot games frequently, you may receive an invitation to join our exclusive VIP club that offers additional benefits.
What benefits do VIP members receive?
VIP members at Doublestar enjoy several exclusive benefits, including higher withdrawal limits, personalized account management, tailored bonuses, and invitations to special events. These perks enhance the overall gaming experience for our loyal players in Pakistan.
Are there any special promotions for VIP members?
Yes, Doublestar frequently offers exclusive promotions and bonuses for our VIP players. These may include increased free spins, personalized offers, and participation in VIP-only tournaments designed to reward our top players.
Can VIP status be revoked?
Yes, Doublestar reserves the right to revoke VIP status if a player does not maintain active participation or violates any terms of service. We believe in rewarding players who consistently engage with our slot games responsibly.

💬 Get Your Questions Answered - Start Now →